Poulan Pro Reviews and Complaints
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Poulan Pro - Purchased a new chainsaw,....missing simple parts.
Terrible, terrible customer service response. Called the customer service listed number numerous times all day . No one EVER answers. Email as well,no reply. Wonderful way to run a company. Just became a non-customer.
Company wrote 0 private or public responses to the review from Nov 27.
Poulan Pro - Can't blow snow in reverse
I just got a brand new pr241 snow thrower. Started it for the first time yesterday. ONLY GOES IN REVERSE!!! Can someone from poulan please explain to me how to clean my driveway with it.
Company wrote 0 private or public responses to the review from Nov 26.
Resolved
I originally bought a Poulan Pro chainsaw but I was having trouble getting it started. After a couple of weeks, it would not start at all. I took it back to Tractor Supply and they could not get it to run either. So, they gave me another saw which happily started...
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Company wrote 0 private or public responses to the review from Nov 15.
Poulan Pro - Garbage Leaf Blower
I Purchased a leaf blower that was faulty upon its arrival. And since then I’ve never had nothing but trouble. I will never ever ever buy a Poulan Pro product again
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 17.
Poulan Pro - Dawn said that no one and her store or her department has an
Inquiring about the date that the Poulan Pro brand chainsaw was first produced and sold to the customer
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 02.
Poulan Pro - Pissed customer
Everyone has the same thing to say. I just want someone to help me. I can't get no kind of help I not as fortunate as y'all are. No extra money
Customer made 4 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jul 24.
Poulan Pro - Still upset. I will be buying a new mower.
After service center, and Briggs and Stratton. Have said that somewhere in the past I didn't have enough oil in it. Damage was caused by me. I have had a mower for 40 years. I know how to keep oil.in it. The design of that motor is poor. Ability to get to the fill cap and then to put oil in is a hassle.
Company wrote 0 public responses to the review from Jun 07.
Poulan Pro - Part is cancel no longer make
The pb30 mower I bought has been junk from day one I have rebuilt the same parts twice a year after about 4 times of mowing the parts ran about 50 dollars now I can't get them for they discontinued them so what now I just throw the 1200 dollar mower out??? When I asked that they hung up on me talk about great costomer service I think not
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jun 07.
The metal ring that you would stick a flat head screwdriver through the open slot to lock the blade to change it out, the corners of that metal ring broke and took me several phone calls to get somebody to tell me the right place to take it to. After V call I was...
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Company wrote 0 public responses to the review from May 23.
The plastic console on my poulan pro PR241 is dryrotted and all the cable attachment points are crumbling , yes 1 yr past warranty considering i haven't put two full tanks of gas through it . this isn't deterioration due to use but from being stored in my garage. I can...
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Company wrote 0 public responses to the review from Dec 12, 2017.
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my Poulan Pro PR241 is 3 years old and the cheap plastic console broke where the cable for the chute direction has a cable pulley and the cheap bracket that is a one piece uni...