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They do not stand behind their products.Purchased chain saw it ran for less than 2 minutes and froze up and they said nothing they could do.

DO NOT BUY THIER PRODUCTS. I contacted the service company they recommended and they also said nothing they could do. A brand new product and they will do nothing. I will let anyone I can and if your reading this you should also tell all your family, friends, and coworkers to avoid Poulan products.

I would assume that all THIER products are JUNK.How they get way with this type of service and still stay in business is hard to believe.

Review about: Poulan P3816 Chainsaw.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Let the company propose a solution.


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Effing crap. I hope the company goes belly up and they all starve to death

Manhattan, Kansas, United States #1355282

I absolutely agree.I bought a chain saw and the thing froze up.

Not even 2 hours of run time.

pos.Last time I buy Poulan.

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